help identify insurance fraud
How AI, data analytics could help identify insurance fraud
People are becoming more sophisticated in perpetrating fraud--filing claims online and operating from around the world, people are approaching fraud digitally and at higher frequencies. Insurance companies have been put to the test since spring of 2020, as pandemic relief funds came into play and insurance organizations felt the changing profile of claims within personal and commercial lines. With the increasing difficulty to predict and segment claims, many organizations have found themselves falling behind, giving people a wide berth to carry out fraud without detection. Fortunately, there are new methods, using artificial intelligence, that eases the burden and helps insurance companies stay one step ahead. Historically, insurers tend to react tactically to verification and customer checks, leaving gaps in detection accuracy because of the manual nature of this process.